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CCS uses ParentSquare as our primary communication system. Through ParentSquare, families can choose to receive updates by text message, app notification, email, or automated phone call. You control which of these you receive and can adjust your preferences at any time. We also share some general updates on our Facebook and Instagram pages, but ParentSquare remains the most direct and reliable source, especially during a fast-moving situation.

When a safety concern arises at a school, families can expect us to:

• Act swiftly, using established safety protocols developed with local law enforcement and emergency officials
• Notify families through ParentSquare
• Let you know when a school is safe and a situation has been resolved
• Clearly communicate if a concern appears to be part of a broader or ongoing situation
• Share only confirmed information to prevent the spread of misinformation
• Be as transparent as privacy law allows
• Follow up if new details emerge

When weather or other emergencies (such as power outages, water issues, or road conditions) affect a school or the district, families can expect us to:

• Make closure, delay, or early dismissal decisions as early as possible 
• Notify families immediately through ParentSquare 
• Post the same information to our website and social media pages
• Specify whether the decision affects the entire district or specific schools only
• Provide updated information when it becomes available
  
   

We know families want as much information as possible when something happens at a school. At the same time, federal and state student privacy laws limit what we can legally share.

Federal law (FERPA) and student discipline confidentiality rules prevent us from releasing the names of students involved in an incident, details about disciplinary action taken, or specifics that could identify a student, even when there's strong public interest in knowing more.

Why this matters: 
These same protections apply to every student in our district. A rule that keeps one family's situation private is the same rule that keeps every student’s situation private if they were ever involved in something at school.

We understand this can be frustrating in the moment, especially when rumors move faster than official information. Our goal is to be honest about what we know and what we can share.

Federal law (FERPA) and student discipline confidentiality rules prevent us from releasing the names of students involved in an incident, details about disciplinary action taken, or specifics that could identify a student, even when there's strong public interest in knowing more.

• Whether a situation has been resolved and the school is safe
• General information about what type of incident occurred, when appropriate
• Steps the school or district is taking in response
• Updates within legal limits

If you come across a rumor or claim about a school incident on social media, we encourage you to check ParentSquare, contact your school directly, or reach out to the district before sharing it further. Unconfirmed reports can spread faster than facts, and we want families to have a reliable place to check first. We also encourage you to remind other families to rely on official information rather than speculation.

Some decisions — like snow or ice — can be made the night before or early morning based on road conditions. Others, like a power outage or water main break, may come with less notice. We share information as soon as a decision is final; we don't want to create confusion by speculating before a final decision is made.

ParentSquare is the fastest and most reliable source. Our website and social media pages are also updated, but ParentSquare notifications go out first.