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Frequently Asked Questions

Frequently Asked Questions

  • ParentSquare is a unified communication platform that offers a whole host of tools which allows district, school administrators and teachers to more effectively communicate and engage with families and students. Some features include:

    • Mass notifications and Urgent Alerts with two-way communication
    • Mobile application for administrators and parents (iOS and Android)
    • Attendance notifications
    • Teacher and classroom communication
    • Direct Messaging with two-way translation
    • Appointment Sign Ups (parent-teacher conferences, technology pick-ups)
    • Calendar and RSVP
    • Volunteering and classroom supply sign-ups
    • StudentSquare
    • And so much more!
  • Yes. All parents have a ParentSquare account. ParentSquare is the primary tool for district and school communication. Individuals who do not activate their account in ParentSquare will still receive an email digest at the end of each day when communication is sent out to them. In the event of emergencies, phone calls will be sent as well.

  • Parents can update their language preference for their account. Once they have done this, ParentSquare will automatically translate any communication to them in their selected language. This translation will also occur when the parent sends a message to a staff member.

  • ParentSquare has extensive help and learning articles on how to use their product.  We have gathered the most pertinent guides on our ParentSquare 101 page.

  • StudentSquare is ParentSquare's app just for students! Rockwood students in grades 6-12 will have access to StudentSquare.

  • Yes, but please note that the Rockwood School District, your school, and teachers use ParentSquare to communicate with parents and guardians for information including emergency messages as well as information closely related to the school’s educational mission.

    Please note that even if you do elect to opt out of receiving communication, you will still receive notifications for emergencies and other school information deemed important, such as attendance and lunch balances.